Elevated Offerings

Whether you need a single service or a comprehensive turnkey solution for your event, Elevated XP delivers unparalleled expertise and top-tier solutions, creating unforgettable experiences for your guests and a lasting desire to relive the moment again and again

At ELEVATED XP, we offer a spectrum of exceptional services that blend cutting-edge technology with meticulous guest management to ensure every experience is elevated beyond your expectations.

Our suite of services includes:

Hospitality
Services

  • Project Management
  • Space Planning & Management
  • Guest Flow & Experience
  • Hosting & Staff
  • Coordination
  • Guest Communication
  • Catering Services

Guest Relations and Logistics Management

  • Invitation design,
  • Guest communication,
  • Data management,
  • Visa arrangements
  • Flight Bookings
  • Guest profiling and categorization

Our advanced Guest Relation Management System (GRMS) is engineered to provide unparalleled service in managing diverse event guests ranging from celebrities and VIPs to athletes, teams, and media personnel. Through a highly customizable platform, we ensure every aspect of guest interaction is handled with precision and personalized care

  • •Dynamic Personalization: Utilizing dynamic placeholders and personalized fields, our system customizes invitations and communications, ensuring each guest receives a tailored experience. This includes adjustments in the invitation’s signature and language to resonate with international guests, including the use of honorifics like “HRH” for certain dignitaries.
  • •Custom RSVP Forms: Each guest receives a unique RSVP link, which collects data directly into their profile. Our system adapts the visibility of certain sections on the RSVP form based on guest categories, such as travel details for specific guests, enhancing privacy and relevance.
  • •Event-Specific Customization: From guest list imports to event-specific data, the system recognizes and organizes information efficiently. It supports category-based customization, allowing for detailed and event-specific management of guest statuses and needs.
  • •Integrated Itinerary Management: The platform offers comprehensive management of each guest’s itinerary, ensuring all aspects from travel to accommodations are seamlessly integrated and visible to the organizer but personalized according to the guest’s profile
  • Enhanced Guest Experience: By addressing the unique needs and preferences of each guest, our system ensures a memorable and bespoke experience that significantly elevates guest satisfaction.
  • Operational Efficiency: Streamlining the process of guest management, from invitations to event conclusion, reduces the workload on event organizers, enabling more effective resource allocation.
  • Improved Event Prestige: Delivering a flawless and high-quality service, our system helps build a positive reputation among elite guests and influential circles, contributing to the success and recognition of future events.

Guest journey and touchpoint design

  • Pre-During and Post Event Journey Concept design
  • Tailor-Made Guest Journeys: Custom-designed experiences that cater specifically to the needs and preferences of each guest.
  • Engaging Touchpoints: Interaction points thoughtfully integrated with the overall event concept to enhance engagement and satisfaction.
  • Seamless Integration: Coordination of all event elements with other functions to ensure a cohesive and smooth journey and experience.

Arrival and departure services

  • Airport Journey and Touchpoint Design
  • VIP and Mass Meet, greet and Assistance
  • Immigration and customs assistance
  • Fast track and executive terminal permissions
  • Private and Commercial
  • Terminal Landing and airside permits
  • Transfer assistance

VIP Transportation services

  • Shuttle and Tailored Route design
  • Fleet and Depot Management
  • Driver recruitment, training and management
  • Shuttle and dedicated chauffeur services
  • Tracking, command and communication center services
  • Onground Transport coordination and assistance
  • VAPP design and implementation

Accommodation and Leisure Services

  • Hotel inventory and hotel services management
  • Pre-check in and Meet & greet
  • Room Management – Amenities, Welcome Letters, Gifts
    24h guest assistance desk and personnel
  • Guest Transfer assistance and coordination

Experience
Management

  • Customized experiences designed specifically for VIP guests to enhance their stay.
  • Personalized Attention: Dedicated attention to detail to meet the unique preferences and needs of each VIP guest.
  • Exclusive Experiences: Access to unique activities and amenities not available to regular guests.
  • High-Quality Service: Focus on delivering top-tier service to ensure a memorable and luxurious stay.
  • End-to-End Management: From arrival to departure, every aspect of the guest’s experience is meticulously planned and managed.
  • Giveaways and Special Amenities

Protocol
Management

  • Design of protocol guidelines and procedures.
  • Protocol operations delivery.
  • Personalized protocol assistance.
  • Official and “non-official” meeting arrangements,
  • Guest appearance planning and management

Venue
operations

  • Ingress and egress journey design and operation management
  • Staffing – recruitment, training and management
  • Seating planning and management,
  • Accreditation and access control management,
  • Venue experience planning and delivery

Event
Excellence

  • Exceptional Planning and Readiness: Attention to every detail, consideration of possible & “impossible” scenarios and full scale pre-event simulations guarantee unmatching success.
  • High-Quality Service: Focus on delivering top-tier service to ensure a memorable and luxurious stay.
  • End-to-End Management: From arrival to departure, every aspect of the guest’s experience is meticulously planned and managed.
  • Operational Excellence: Commitment to outstanding execution that elevates every event, leaving a lasting impression on attendees.

Contacts

contact@elevated-experience.com

+966 55 439 3715

Office

Riyadh & Jeddah, Saudi Arabia

Want to work with us?

Get in touch